Golden Haven Care Center

Golden Haven Care Center

FAQS

  • A SNF primarily provides care and rehabilitation services for individuals who require nursing care. Our care center provides 24-hour, licensed nursing care.
  • Care typically includes:  rehabilitation, intravenous therapy, post-surgical stabilization, pulmonary management, wound care, assistance with administration of medications and aid in a variety of daily living needs, including dressing, bathing, walking, and eating.  Additional services offered may include: Psychiatric/psychological services, social services, podiatry and optometry, housekeeping & laundry, and beauty/barber shop.
  • A nursing home is not a hospital. Many people enter a nursing facility after a hospital stay and tend to think of the nursing facility as an extension of hospital care.  However, a nursing facility is much different. Medical, rehabilitative, and nursing care is provided as needed by healthcare professionals and dedicated caregivers.  Yet, at the same time, nursing facilities try to be homes – where people can feel comfortable and find familiar faces.
  • Family members and friends are encouraged to visit. Whenever possible, the residents will eat in a dining room rather than in their rooms.  Various activities and outings are offered each day to stimulate and entertain residents.
  • All medication –  even over-the-counter – must be administered by one of our care team members after admission. 
  • We provide all medication with the exception of specific non formulary medication, withdrawal medication or high-cost medication. 
  • Those medications need to be submitted and verified by the pharmacy prior to administration (a doctor's order is needed as well).
  • We make it our priority to ensure every guest feels comfortable and welcome during their stay at our center. Everyone is welcome to bring a touch of their own home with them and items that add to their comfort during their rehabilitation. 
  • We recommend bringing light clothing and any essential personal items. For short-term rehabilitation, it is generally advised to bring 3-4 days’ worth of comfortable clothes and a pair of well-fitting shoes. Please reach out to our admissions team with any specific questions about what you can bring. 
  • Please label all items with the guest’s name.
  • While we encourage people to bring a few personal items, please leave jewelry, valuables, large amounts of money, purses/wallet, electrical items, including extension cords, space heaters and electric blankets at home or with a loved one. 
  • Absolutely!  We welcome most family pets including dogs and cats.  We may request vaccination records and some breed restrictions apply.
  • Visiting hours are from 11am to 7pm. We welcome all visitors and have several areas throughout our center where guests can comfortably congregate with family and friends.
  • We have several physicians who visit our guests within 48 hours of their arrival. Upon assessing the residents’ medical needs, the doctor will re-visit monthly or quarterly 
  • An Admission Agreement form will need to be completed with the admissions team within 48 hours of arriving. 
  • Please enquire with our admission team as to which documents you are required to provide copies of.
  • We organize a variety of activities each day to stimulate and entertain our residents during their stay. We also provide Wifi throughout our center so our residents can stay connected. All rooms include a TV.
  • We provide a daily menu based on individual diets and preferences. We also have an “always available menu” for guests who prefer something different. Dietary aides are available to review our guests’ preferences and help make healthy selections that support care goals. 
  • Whenever possible, we invite our residents to dine in a common area rather than in their rooms to enjoy the social benefits of gathering with others.
  • Our goal is to ensure residents start rehabilitation as soon as possible. Therapy sessions will begin within 24 hours of admission and are offered up to seven days a week, based on individual care plans.
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